Our coats and scarves are all manufactured in our factory, so we ensure the best quality while maintaining a very competitive price. All our products are made largely (or entirely) of natural and noble textiles, for a luxury experience you won't be able to do without, ensuring comfort, warmth, and durability over the years.

For any purchase of one of our coats, you will receive a free hanger, a protective bag, a care brush, and a tote bag from our brand.

And for any purchase of one of our cashmere scarves, you will receive our Patena tote bag as a gift.

Of course! Through your PayPal account you should have the option to pay in 4 installments without fees.

We also collaborate with Scalapay to allow you to pay in 3 or 4 installments.

You have several options:
- Via the chat in the bottom right corner of your screen
- Send us an email to contact@patenaparis.fr
- Fill out the contact form

In all cases you will receive a response within 48 hours

You can find the general size guide here.

Some coats also have additional information regarding their measurements; you will find this information on the product pages of the coats concerned in the "Size Guide" section.

Contact customer service within 14 days of receiving your package to confirm the return and obtain the necessary information.

Regarding the refund, it will be made after we have received and verified the returned package.